Refund policy

All sales are final. For hygiene and safety reasons, AUMÉ Naturals does not accept returns, exchanges or refunds once your order has been delivered.

Damaged or incorrect orders: if your order arrives damaged, leaking or is not the product you ordered, please contact us within 48 hours of delivery at contact@aumenaturals.com with your order number and photos. Once we confirm the issue, we will send you a replacement at no extra cost.

Cancellations: you can cancel your order before it has been dispatched by contacting us at contact@aumenaturals.com. Orders that have already been dispatched cannot be cancelled.